Terms of service
Welcome to Radio & TV Centre. The terms “we”, “us” and “our” refer to Radio & TV Centre. Radio & TV Centre operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Radio & TV Centre is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services constitutes acceptance of those changes.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission.
You must not transmit any worms, viruses, or destructive code through the Services.
A breach or violation of these Terms may result in immediate termination of your access to the Services.
SECTION 3 - PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ depending on your screen settings or device.
We do not warrant that the appearance or quality of any product will exactly match what is displayed online.
All descriptions of products are subject to change at any time without notice.
We reserve the right to limit the quantities of any products or discontinue any product at any time.
Certain products may only be available online and may have limited quantities. These products are subject to return or exchange only according to our Refund Policy.
SECTION 4 - ORDERS
When you place an order, you are making an offer to purchase.
Radio & TV Centre reserves the right to accept or decline your order for any reason. An order is not accepted until we confirm acceptance and process payment.
We may limit or cancel quantities purchased per person, per household, or per order.
If we cancel or modify an order, we will attempt to notify you using the contact information provided.
Purchases are subject to our Refund Policy.
You represent that purchases are for personal or household use and not for resale.
SECTION 5 - PRICES AND BILLING
Prices and promotions are subject to change without notice.
The price charged will be the price displayed at the time the order is placed.
Prices listed on the website may differ from those in physical stores.
Customers agree to provide accurate billing and payment information.
Credit Card Charges
During major sale events, a 2% additional charge may apply to payments made using credit cards. This fee helps support the discounted pricing offered during promotional sales.
SECTION 6 - SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers or events beyond our control.
Once products are handed to the shipping carrier, risk of loss transfers to the customer.
Courier Delivery Requirement
If a product is delivered via courier, customers are required to record an unboxing video showing the package and product condition upon arrival. Claims regarding damage or missing items may not be processed without this video.
SECTION 7 - SALE ITEMS AND PRODUCT INSPECTION
During promotional or clearance sales:
Customers are required to inspect products physically and operationally before purchase where possible.
Products sold during sale events may be non-returnable, non-exchangeable, and non-refundable, unless otherwise stated.
SECTION 8 - INTELLECTUAL PROPERTY
All content on the Services including trademarks, images, graphics, videos, logos, and design elements are owned by Radio & TV Centre or its licensors and are protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes.
Unauthorized reproduction or distribution of any content is prohibited.
SECTION 9 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties of any kind.
Your use of such tools is entirely at your own risk.
SECTION 10 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or policies of third-party sites.
Accessing third-party websites is done at your own risk.
SECTION 11 - RELATIONSHIP WITH SHOPIFY
Radio & TV Centre is powered by Shopify, which provides the e-commerce platform that enables us to sell products and services.
All purchases are made directly with Radio & TV Centre.
Shopify is not responsible for any transactions, disputes, or damages resulting from purchases made from our store.
SECTION 12 - PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy.
Shopify may also collect certain information in order to provide and improve the platform.
By using our Services you acknowledge that your information may be processed in other countries where Shopify or its partners operate.
SECTION 13 - FEEDBACK AND USER COMMENTS
If you submit reviews, feedback, suggestions, or other content, you grant us a worldwide, royalty-free license to use, modify, and publish such content.
You are responsible for the content you submit and must ensure it does not violate any laws or third-party rights.
SECTION 14 - ERRORS AND INACCURACIES
Occasionally there may be errors relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and cancel orders if necessary.
SECTION 15 - PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate intellectual property rights
- To transmit malware or harmful code
- To collect personal information from others without permission
- To send spam or fraudulent communications
- To impersonate another person or entity
We reserve the right to terminate accounts that violate these Terms.
SECTION 16 - TERMINATION
We may terminate or suspend access to the Services at any time without notice.
You remain responsible for all charges incurred prior to termination.
SECTION 17 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation of the Services.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Radio & TV Centre and its partners will not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
SECTION 19 - INDEMNIFICATION
You agree to indemnify and hold harmless Radio & TV Centre, its employees, affiliates, and service providers from any claims arising from your use of the Services or violation of these Terms.
SECTION 20 - SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 21 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Radio & TV Centre regarding the use of our Services.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction where Radio & TV Centre operates.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Radio & TV Centre
Email: radiotvcentre@gmail.com
Business Address: 57 E3 Commercial Zone, Liberty Market Gulberg, Lahore 54000
Phone: 04235763493 & 03008414745