Privacy policy

 

Last updated: March 5, 2026

Radio & TV Centre operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Radio & TV Centre is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or otherwise communicate with us.

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control regarding the collection and processing of personal information.

Personal Information We Collect

When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you.

We may collect the following types of personal information depending on how you interact with our Services:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment Information

  • Payment confirmation
  • Transaction details
  • Billing information

(Payment card details are processed securely through our payment providers and are not stored directly by us.)

Account Information

  • Username and password
  • Account preferences and settings

Shopping and Transaction Information

  • Items you view
  • Products added to cart or wishlist
  • Purchases, returns, or exchanges
  • Order history

Customer Support Information

  • Messages you send to us
  • Customer service inquiries

Technical and Usage Information

  • IP address
  • Browser and device information
  • Network connection information
  • Interaction with the website and services

How We Collect Personal Information

We collect personal information from several sources:

1. Directly from you

When you:

  • Create an account
  • Place an order
  • Contact customer support
  • Subscribe to emails or promotions

2. Automatically through our Services

When you visit our website, we may automatically collect certain data through:

  • Cookies
  • Pixels
  • Web beacons
  • Similar tracking technologies

3. From third parties

We may receive information from:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Analytics providers
  • Marketing partners

Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to operate and improve our Services.

Cookies help us:

  • Remember your preferences
  • Understand how visitors use the website
  • Improve website performance
  • Personalize your shopping experience
  • Deliver relevant advertising

Most web browsers accept cookies automatically. You can modify your browser settings to reject or remove cookies, but doing so may affect certain website functionality.

For more information about Shopify cookies:
https://www.shopify.com/legal/cookies

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Our Services

To process orders, manage accounts, arrange shipping, facilitate returns or exchanges, and provide the products and services you request.

Improving Our Store

To analyze how customers interact with our website and improve the functionality, products, and services we offer.

Customer Support

To respond to your inquiries, provide support, and communicate with you regarding orders or services.

Marketing and Promotions

To send promotional emails, special offers, and updates about our products or services.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email.

Security and Fraud Prevention

To protect our website, detect fraudulent activity, and ensure safe transactions.

Legal Compliance

To comply with applicable laws, regulations, legal processes, or enforce our policies.

How We Share Personal Information

We may share personal information in the following situations:

Service Providers

We work with trusted service providers that help us operate our business, such as:

  • Shopify (store platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Data analytics providers
  • Customer support providers

Marketing and Advertising Partners

We may share information with partners to help provide relevant advertisements and marketing campaigns.

Legal Requirements

We may disclose information if required to comply with legal obligations, law enforcement requests, or legal proceedings.

Business Transfers

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Shopify and Third-Party Services

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Shopify may collect and process certain personal information to provide and improve its services.

To learn more about how Shopify handles personal information, visit:

https://privacy.shopify.com/en

User Generated Content

If you post reviews, comments, or other content publicly on our Services, that content may be visible to other users.

We cannot control how other users may use or share information you choose to make public.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you believe a child has provided personal information to us, please contact us so we can remove the information.

Security and Retention of Information

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services
  • Maintain accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Receive a copy of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:

Radio & TV Centre
Phone: 04235763493 & 03008414745
Email: radiotvcentre@gmail.com